A diverse group of five people participating in a video conference in a modern office with exposed brick walls. They are seated around a table with one person holding a pen and tablet showing charts, while a large screen shows four remote participants' video feeds.

Welcome to Reliance Global Back Office!

We are a team of dedicated professionals with a global reach, specializing in serving insurance companies and agents.

Our nearshore and 'close shore' operations ensure seamless time zone alignment, allowing our staff to work closely with your team for effective collaboration.

Each of our professionals is dedicated exclusively to your business, providing you with direct contact and personalized support to drive your success.

Why we are different

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Industry Focus and Expertise

Unlike general outsourcing firms, we specialize in working with insurance companies and agents. This niche focus enables us to provide highly specialized support, ensuring our team understands the unique demands of the insurance industry and can hit the ground running.

Four young professionals working together around a desk in an office with large windows, computers, and various office supplies.

Seamless Integration with Your Team

Our near-shore and close-shore operations enable our team to work during your business hours, ensuring real-time communication and collaboration. Each of our professionals is dedicated exclusively to your business, functioning as an integral part of your team with direct lines of communication.

A young woman with long, wavy brown hair working on a laptop at her desk in an office. The desk has notebooks, sticky notes, a potted plant, and a pen. In the background, another woman with dark hair is working at a different desk. The office has natural light, wooden window frames, and plants.

Independent and Proactive Staff

Our team members are trained to work independently, providing comprehensive support without the need for constant oversight. Unlike competitors who only handle specific tasks, our staff can manage broader responsibilities, driving efficiency and freeing you to focus on core business activities.